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Please be sure to view the WCDS Communication page for the most recent WCDS bulletins and announcements

The WCDS Consortium is the largest of the three California consortia, managing 38% of the States
caseload, and consists of following eighteen California counties: Alameda, Contra Costa, Fresno, Orange, Placer, Sacramento, San Diego, San Francisco, San Luis Obispo, San Mateo, Santa Barbara, Santa Clara, Santa Cruz, Solano, Sonoma, Tulare, Ventura, and Yolo. The WCDS Consortium administers the following automated systems welfare programs:

CalWIN is an on-line, real time update, automated eligibility determination, benefit calculation and issuance, and management system. This interactive solution helps provide clients with benefits in a timely manner, assesses employability, provides automated correspondence, and provides the Counties managers a tool to increase productivity and efficiency, reduce payment errors, and reduce the overall cost of program administration. CalWIN has automated interfaces with State and County systems. The CalWIN system supports CalWORKs, Refugee Assistance, Cal Fresh, Medi-Cal, Foster Care, CMSP,KinGAP, CAPI, Foster Care/Adoptions, General Assistance programs and employment
services required by the programs.

Benefits CalWIN is a web-based application system that collects initial application information and allows clients to apply for Food Stamps and Medi-Cal through the internet either individually, through Community Based Organizations or through other assistance
organizations. In the event of a disaster, Benefits CalWIN has the capability of taking Disaster Food Stamp applications independent of the normal eligibility process. The clients, at their option, can receive potential eligibility results from simple eligibility rules prior to submittal of an application.

Access CalWIN
is a centralized and standardized Interactive Voice Response (IVR) system from which clients obtain up-to-date case information for the Cal Fresh, CalWORKs, Medi-Cal and General Assistance programs. This self service automated system is available to answer the most common questions from our clients; estimating 50% of their calls are being handled without human intervention. The near-term goal is to add County Medical Services Program (CMSP) to Access CalWIN and increase the number of languages available.

Service Management Access and Resource Tracking (SMART) System application facilitates client self-sufficiency by streamlining service delivery through electronic information sharing. The system provides the ability to interface with county service partners such as contractors, and other County agencies in coordinating services for clients across divisions.


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